Refund Policy
Effective Date: 01/02/2025
Thank you for supporting Hope Welfare Organisation ("we", "our", "us"). Your contribution helps us continue our mission to bring positive change to communities in need.
Please read this Refund Policy carefully before making a donation.
1. Donations Are Non-Refundable
As a nonprofit organization, we deeply value every donation we receive. Donations made to Hope Welfare Organisation through our website www.hopewelfaretrust.org.in are considered final and non-refundable.
However, we understand that mistakes can happen. If you have made an error in your donation amount or donation frequency, please contact us immediately.
2. Requesting a Refund
Refund requests must be made within 7 days of the original donation date. To request a refund, please email us at:
Email: mail@hopewelfaretrust.org.in
Phone: +91 80908 29156
Please provide:
- Full name
- Donation amount
- Donation date
- Transaction ID or Payment Reference Number
- Reason for requesting the refund
Note: We may require additional information to process your request.
3. Refunds for Recurring Donations
If you have set up a recurring donation and wish to cancel future donations, you can do so at any time by contacting us at the details above. Refunds for previous recurring donations follow the same 7-day policy.
4. Processing Refunds
Once approved, refunds will be processed through the original payment method within 14 business days. We are not responsible for any bank charges, commissions, or fees associated with the refund.
5. Fraudulent Transactions
If you believe that your donation was made fraudulently or without your authorization, please contact your bank immediately. You may also reach out to us at the above contact details for assistance.
6. Changes to This Policy
Hope Welfare Organisation reserves the right to modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions regarding our Refund Policy, feel free to reach out:
Hope Welfare Organisation
Website: www.hopewelfaretrust.org.in
Email: mail@hopewelfaretrust.org.in
Phone: +91 80908 29156